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29% of consultation respondents selected Option C (a stake limit for young adults aged 18 to 24 that is consistent with the limit for all adults but with extra operator vigilance). We also acknowledge the calls for changes to game design, specifically to slow down the speed of online slots games. A £5 limit aligns with the stake limit for B1 machines in casinos which we believe to be the most comparable land-based gambling environment in terms of risk.
This is in contrast to the land-based sector, where electronic gaming machines (offering games which are otherwise similar to online slots games) are subject to stake and prize limits in legislation. Our online casino features titles from world-class game developers, with new games added regularly, alongside a wide range of promotions designed to enhance the player experience. When you play online casino games here, you can rest assured that your personal information and transactions are protected by advanced encryption technology, keeping your data safe at all times. As a bonus, you also have the choice to interact with the Dealer or other players if you so wish; yet another reason why you’re one of the best online casino experiences of any right here. Licensed online casinos use certified and compliant gaming software to determine the outcome of their games, which means that the outcomes are completely random and hold no bias to either the online casino or the player. There are a variety of online blackjack games that can be played at PokerStars Casino, with multiple RNG-determined games and live tables available to suit players of differing stake preferences and experience levels.
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Problem gamblers who have voluntarily excluded themselves from physical casinos are likely to be able to gain access to gambling via the internet if they so wish. On the internet, bets are often smaller and may thus seem far more affordable than gambling at a casino, but the amounts being bet can quickly accumulate. Many online gambling sites also allow people to bet just a few pennies to start with, which can lure them in before they start spending bigger amounts. Many gambling websites offer practice or demo sessions where a person can take part in the gambling activity for free, and practise without staking any money. Your device becomes the casino, and it’s always in your pocket and ready to be played. Some surveys have found that compared to those who visit physical casinos, online problem gamblers are significantly less likely to have sought formal help.
Such account-based protections will be further strengthened by proposals for new obligations on operators to conduct checks to understand if a customer’s gambling is likely to be unaffordable and harmful, in the form of frictionless financial risk checks. Around 20% of customers currently choose to stake over £5 on a spin at least once a year (so will be impacted by this measure), but only 0.6% of all spins are over £5. In addition to the formal consultation responses, we also received survey results from 3,898 members of the campaigning organisation 38 Degrees and a petition set up by GWL signed by 12,775 people.
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Playing online casino games on a smart TV is possible, particularly through web browsers or casting. Playing online casino games on a smart TV depends on how advanced the TV’s operating system is, the browser or app capabilities, and how you control the interface. A few respondents pointed to the blanket EUR 1 stake limit on online slots introduced in Germany in 2020 and expressed concerns about its impact on the German market. However, the intention is that boundary-pushing products (such as those which combine fundamentally slots-type gameplay elements with other games like bingo – for instance the popular ‘slingo’ game) are captured under the definition of slots and subject to the stake limit.
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We consider that this group will particularly benefit from a lower online slots stake limit. There is clear evidence of an increased risk of gambling-related harm among young adults, which can reasonably be concluded to be exacerbated by access to high stakes, rapid, and repetitive play on online slots. Alongside the GGY reduction, there will be some other costs to operators, such as the implementation costs of game development teams needing to test and deploy a stake limit on live games.
Online it’s easier for someone to set up an account and avatar, lie about their age, and start gambling. Internet gambling sites provide little in the way of gatekeeping. Casinos have age limit laws, and in some places will not let someone who is overly intoxicated place a bet. This means that it is easier to lose large sums of money very quickly, and not really register. But online, you simply add a credit card and keep charging payments to it. The odds are sometimes lowered, and most of the time, the gambler will win.
This staking data was included in the consultation to assist respondents in forming their own views. Given the number of respondents to the call for evidence, we have continued to consider their views where relevant to the current consultation. The call for evidence asked 45 questions across the full range of gambling regulation, including online protections, advertising, consumer redress, and land-based gambling. The ‘summary of consultation responses’ including the figures and percentages in each section reflect only the respondents who engaged with each specific question, rather than the overall respondent body. Respondents ranged from industry stakeholders engaged across various stages of the gambling supply chain, stakeholders from charities and campaign groups, other interested organisations such as parliamentary groups and individual members of the public. Following this transition period, if operators are unable to develop solutions to adequately distinguish between customers who are 25 and over and those who are under 25, the expectation is that they will not be able to offer any customers stakes exceeding £2 per spin.
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We therefore intend that the description of ‘online slots’ in the statutory instrument will remain fully consistent with the Gambling Commission definition established in 2021. 78% of respondents agreed with the description of ‘game cycle’ proposed in the consultation. 86% of respondents to this question agreed with the description of ‘maximum stake’ proposed in the consultation.
Respondents also highlighted the importance of retaining consumer choice and the risk of consumers moving to the illegal online market if they are no longer able to stake at their preferred levels. We received 98 responses to the consultation, including 46 individual respondents and 52 from organisations. Operators currently offer stakes from as little as one penny per spin, and we would expect a range of staking options far below the maximum to remain available.
The consultation was published alongside a consultation stage impact assessment to help inform respondent’s views. The introduction of a statutory levy on gambling operators will also ensure independent, long-term and trusted funding for high quality research to inform policy and regulation. In addition, in the time since consulting, we have looked to build on our evidence base by formal data requests to industry and carrying out desk research. We are grateful to the respondents who highlighted important evidence as part of their submissions.
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Most advocated for a minimum implementation period of 6 months and suggested that a longer period would be required for age-based stake limits. However, we acknowledge that the implementation of a separate stake limit adds a layer of complexity for businesses in making the necessary changes to software. We believe the evidence justifies increased protections for this cohort, including a separate lower stake limit. Some suggested the existing safeguards for this cohort are sufficient (and will be further strengthened via financial risk checks) and that separate stake limits would be disproportionate and largely ineffective.
Some respondents also referenced evidence that some ethnic minority groups have a higher risk of problem gambling or being an affected other. A few respondents cited evidence that people with learning disabilities / on the spectrum of learning needs are at a greater risk of suffering gambling-related harms. Several respondents highlighted the difference in problem gambling rates between men and women. A separate limit for young adults aligns with the wider government approach to gambling of targeted and evidence-based interventions for those at risk, while not unduly restricting others.
Following a public consultation, which ran from 26 July to 4 October 2023, and analysis of the responses to the consultation, the government will introduce a statutory maximum stake limit of £5 per spin for adults aged 25 and over. These tools provide valuable insights into various aspects of your online casino operations, allowing you to make data-driven decisions to optimise your business strategies. We have a dedicated casino marketing team that collaborates closely with gaming providers and operators to facilitate effective marketing and player acquisition strategies. With Local Jackpot functionality, prizes are awarded only to your players, driving higher engagement, stronger loyalty, and full control over your jackpot experience. Open up exciting customised journeys and offer exciting rewards to your loyal players.
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This includes a detailed breakdown of staking patterns with leading operators which represent approximately 80% of the online gambling market (but given size and product mix, they may not be fully representative of all online slots providers). We note that distributions may have changed as operators’ algorithms and approaches (including voluntary slots stake limits) have continued to evolve. However, it also found that even players identified as high-risk play mainly at low stakes. To finalise policy details, including the precise level at which a stake limit should be set, the government conducted a public consultation exercise from July to October 2023. In Great Britain, there are currently no statutory limits on the amount people can stake on any online gambling products. This response provides remote gambling operators with clear notice of our intention to introduce stake limits at the specified levels.